Friday, February 12, 2010

Short on time, patience, and intelligence...



This post goes out to all of those individuals who have been stuck in airports for the last few days and are taking it out on the people in customer service around them. As I'm writing this my understanding is that the east coast has been getting pounded for days with a blizzard, Atlanta and Florida are in a panic because white stuff is falling from the sky (they don't know what snow looks like), and Dallas has cancelled flights for the next few days. People can commence with their tantrums....now. "What do you mean the g*#$am flight is canncelled? Oh my god we're all gonna have to wait for the weather to clear up? Where is all this global warming I keep hearing about?"


I work at an airport so I get it that the airport sucks out loud!!! We all take it on the chin from the security guy and then there is a delay or a cancellation and you end up living in the airport like Tom Hanks in that one movie. Yeah it isn't fun but why take it out on the people that work there? Sure they aren't that friendly but that's because neither are you. Just realize the only person that can help you at that very moment is standing there and they are trying to help. They don't want to get yelled at but they also need to do their job. If their job is to sell you something just listen to their pitch. If they need to check to see if you are smuggling produce in from Canada....spread 'em. If their job is to whip you up a non-fat, non-gmo, soy protien, mocha latte (gross) don't cause a scene. Just calmly explain that they forgot the whip cream and get the f**k over yourself.

Whether you are at the airline baggage check, the rental car counter, or the starbucks you should try to be nice to the person that is helping you. Why you ask? Because if you don't tip the sky cap your bags will wind up in Saudi Arabia. If you don't politely refuse an upgrade you will wind up driving a roller skate that was recently smoked in. And if you don't feel it is neccessary to thank the person making your esspresso....it may have the distinct aftertaste of spit.















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